OUR REPAIR PROCESS

At Turenne Auto Body in Thorp, WI

We ensure that you and your vehicle receive our full attention throughout the auto body repair process. Whether your car has been involved in an accident or simply needs cosmetic repairs, we’re committed to restoring it to its original condition with precision and care.

collision and hail damage experts at Turenne Auto Body near Eau Claire, WI

Part 1: Estimating

Administrative:

• A detailed estimate is created based on visible damage.

• Approval is secured from both the vehicle owner and the insurance company before work begins.


Parts & Disassembly:

• Required parts are ordered in advance to minimize wait times.

• Damaged components are carefully removed, and adjacent panels are disassembled as needed.

• Any additional issues discovered during disassembly are documented and assessed.


Revised Estimate & Repair Planning:

• Our repair planning team collaborates with technicians to identify all necessary repairs.

• Additional damage is documented with photos for insurance purposes.

• An updated estimate is sent to the insurance provider, and the customer is informed.

• Any additional replacement parts are promptly ordered.

Part 2: Auto Body Repairs

Structural Repairs and Fixes:

• If needed, frame repairs are completed using advanced alignment equipment.

• Dents, scratches, and damaged panels are repaired or replaced.

• New or used replacement parts are test-fitted before installation.


Refinishing & Polishing:

• Damaged and replacement panels are refinished with precision-matched paint.

• The vehicle is polished to achieve a high-quality, factory-fresh look.


Reassembly & Final Inspection:

• Reinstalled components are carefully checked for proper alignment and fit.

Part 3: Clean-Up & Detailing

Detailing:

• Your vehicle is thoroughly cleaned inside and out before being returned to you.
• All surfaces are vacuumed and wiped down, and the exterior is hand-washed and polished for a spotless finish.
• Windows and mirrors are cleaned for clear visibility, and the vehicle receives a final inspection to ensure it looks and feels like new.

Part 4: Service & Follow-Up

Customer Notification:

• We call you to schedule a pick-up or drop-off time.


Customer Satisfaction:

• We follow up to ensure your satisfaction with our services.

Shop: N15159 Wisconsin 73,

Thorp, WI 54771

Call: 715-669-5111

After Hrs: 715-773-1459

High-quality collision repair from Thorp’s trusted auto body experts

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